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White Paper: Zywave
Providing a total risk management solution is an important aspect for P&C brokers apart from focusing on coverage and obtaining the best price for your client. Clients are looking for brokers that can take on a trusted advisor role, helping them address their true business exposures and help mitigate their total cost of risk.
With the right resources, one can offer prospects and clients effective risk management processes which address all of the issues, create value, and become an integral part of their decision-making process.
This whitepaper provides steps that should be taken to move towards becoming a trusted risk management advisor for your clients by managing their total cost of risk and providing solutions to help them save money on their long-term risk management costs. It addresses the following key questions:
How does risk management impact a business’s bottom line?
What are the employers’ top 3 risk management challenges?
What are the most effective ways through which a broker can take on the advisor role?
Deliver a total risk management solution to your clients and you’ll find yourself with a new business model that makes both you and your clients more successful.
By: LiveOps.
Many companies today are addressing the challenges to improve direct marketing conversions by using remote agent solutions – an innovative, cost effective approach to meeting unpredictable and specialized call center requirements. This white paper on “Best Practices of Using Remote Agents to Improve Direct Marketing Conversions,” helps to understand the benefits of using virtual, remote agent solutions, to handle specialized calls and to monitor remote agent performance in realizing competitive advantage today. This white paper is recommended to all the individuals who are developing plans to Improve Direct Marketing Conversions It addresses questions such as: What are the roadblocks faced by the remote agents while addressing the challenges in direct marketing for your business? What are the call center solutions that leverage remote agents help overcome the limitations of traditional call centers? What are the ways that remote agent solutions can help businesses in all industries increase call center service quality and meet complex requirements?
By: AIMIA
Building customer intimacy means creating a trusting, safe environment where both parties can share freely. In a competitive market where loyalty programs are ubiquitous, brands must set themselves apart to drive customer experiences to build real relationships. Companies are beginning to figure out how to reward customers for the important interactions that precede and follow a purchase. In this whitepaper, explore the four powerful pillars you can build to use interaction data to create customer intimacy and long-term loyalty. Key Takeaways from This White Paper On Customer Experience: Benefits of adding interaction data and tying it in with transaction data Rewarding interactions takes time and proper analysis Ways to boost loyalty and foster intimacy with engaged customers The power of social, mobile and digital customer interactions
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