"Learn about The Economics of Transportation Management Systems"

By: Platinum DB Consulting

Corporations across the full spectrum of industries have been planning and executing projects since their founding. Across the passage of time methodologies and processes mature, tools are introduced and enhanced, knowledge is acquired and shared, practices (both good and bad) become ingrained into the corporate culture. For many of these businesses anything greater than a minor change to the status quo presents a major challenge, especially if the change is not sponsored by Senior Management and the benefits are not readily identifiable and quantifiable by those impacted. If the architects of change fail to address the critical question that is asked or implied by all interested parties and stakeholders, “What’s in it for me?” the initiative, whatever it is, will be at severe risk of failure.

By: LiveOps.

Many companies today are addressing the challenges to improve direct marketing conversions by using remote agent solutions – an innovative, cost effective approach to meeting unpredictable and specialized call center requirements. This white paper on “Best Practices of Using Remote Agents to Improve Direct Marketing Conversions,” helps to understand the benefits of using virtual, remote agent solutions, to handle specialized calls and to monitor remote agent performance in realizing competitive advantage today. This white paper is recommended to all the individuals who are developing plans to Improve Direct Marketing Conversions It addresses questions such as: What are the roadblocks faced by the remote agents while addressing the challenges in direct marketing for your business? What are the call center solutions that leverage remote agents help overcome the limitations of traditional call centers? What are the ways that remote agent solutions can help businesses in all industries increase call center service quality and meet complex requirements?